Where fragrance becomes identity

We have an extensive library of fragrances and as a specialist in bespoke fragrance creation, we are constantly developing new fragrances. As a result, we are unable to offer a brochure of our fragrances.However, this does mean if we don’t already have a fragrance you require, we can easily create it. We are also able to work from a customer brief or provide a selection of suitable options that you may wish to consider.

For further information on our aromas please contact our team.

We normally advise a shelf life of 18 months* for fragrances as long as they are kept in a cool, dry place, out of direct sunlight and headspace is kept to a minimum. We would recommend that you are using the fragrance oil to decant the aroma into smaller containers to limit the headspace and reduce oxidisation. For more information about this please contact our team.

*Please note although the shelf life is 18 months, we advise using your fragrance within 12 months to ensure you get the best impact from it.

The fragrances we create are made to order and as a result, take time to manufacture. This ensures that the product is specifically created for your order and ensures that the product maintains it’s potency for the maximum length of time. We aim to manufacture orders within 10 working days from order confirmation or receipt of payment if you are on pro-forma invoice.

Please note this is only a guide and is subject to change due to the availability of raw materials and other mitigating factors.

You can track your order by getting in contact with our sales team at sales@carvansons.co.uk

Due to fragrance formulations being specific to product types and requirements we do not operate a returns policy. If you believe there is a problem with the goods upon receipt of an order, please contact sales@carvansons.co.uk within 7 days from the delivery date and we will raise an investigation.

We can only accept returned goods if we are satisfied that those goods are defective. Our full terms and conditions are available by contacting our team.

Please contact our sales team sales@carvansons.co.uk at your earliest opportunity if changes are required. Please note: we cannot guarantee that changes can be made but we will try to resolve any issues where possible.

We will always endeavour to fulfil your order as quickly as possible, but delivery can be adversely affected by any number of factors. If your order is time-sensitive, please state this when confirming your order and we will do our best to meet your timescales.