This survey should only take 5 minutes to complete. By filling out this form you will be helping us to improve the service we provide. If you wish to remain anonymous, please disregard the fields below. By doing this you will, however, not be able to be entered into the prize draw.

We thank you in advance for taking the time to complete this form.

Full Name

Company

Please rank the quality of the advice you received during the sampling process

• Very good
• Good
• Fair
• Poor
• Very Poor

Please rank the speed with which you received your samples

• Very good
• Good
• Fair
• Poor
• Very Poor

Please rank the quality of samples you received

• Very good
• Good
• Fair
• Poor
• Very Poor

How well did the fragrance actually perform when being tested

• Very good
• Good
• Fair
• Poor
• Very Poor

Please provide any further information about your experience relating to our samples

Please rank the communication you experienced with Carvansons

• Very good
• Good
• Fair
• Poor
• Very Poor

Please rank the customer service you have received

• Very good
• Good
• Fair
• Poor
• Very Poor

Please provide any further information about our communications or customer service

How satisfied were you with the ordering of our products

• Very good
• Good
• Fair
• Poor
• Very Poor

How satisfied were you with the delivery of our products

• Very good
• Good
• Fair
• Poor
• Very Poor

How satisfied were you with the quality of the product receieved

• Very good
• Good
• Fair
• Poor
• Very Poor

Please provide any further information regarding ordering or delivery

Please highlight the reasons you have purchased fragrance from Carvansons in the past ?

Will you continue to purchase from Carvansons?

• Yes
• No
• Unsure

Please rank your overall level of satisfaction with Carvansons

• Very good
• Good
• Fair
• Poor
• Very Poor

Please let us know if there is anything we could do to improve our service?

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